BID Group is one of the largest integrated suppliers in the wood processing industry and is the North American leader in their field. Achieving this position required the company to gain a deep understanding of how their products and services help their customers to operate at the highest level of profitability.

 
Join Sefton Jubenvill, Vice President, Digital Transformation, BID Group and Jim Brown, President Tech-Clarity on March 17 and find out how the BID Group leverages IoT solutions to transform their service organization, and add an entirely new revenue stream to the business.
 
This discussion will look at:
 
How BID Group developed a solid digital transformation strategy for service verse building an in-house solution
The importance of listening to customers and how to best incorporate those insights into a solution to guarantee added value
The value of their production health module and how this improves customer satisfaction
The unique benefits that are passed on to customers to improve mill efficiency and profitability

Hora

19:00 - 20:00 hs GMT+1

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industryweek
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