La empresa RWE Thames Water ( especializada en el tratamiento de aguas, y con oficinas en España, ha implementado Documentum para la gestión de los contenidos de todas sus webs e intranets.


PLEASANTON, Calif., Oct. 20 / — Documentum today announced that RWE Thames Water, the third largest water and wastewater services company in the world, has deployed the Documentum ECM platform to manage content for its worldwide Internet and intranet sites. The Documentum ECM platform, implemented by Documentum Alliance partner PA Consulting, enables Thames Water to provide a quick and controlled method of creating, managing, delivering and archiving web content.
Since its recent merger with RWE, one of Europe’s largest utility (electricity, gas and water) companies, Thames Water has become a powerful force in the global water industry. Thames Water, the water division of RWE, serves more than 70 million customers in 46 countries around the globe and employs more than 20,000 people. Competing in a highly regulated and competitive market, the company recognized the need to share knowledge across its business to maximize efficiency, and well as to properly communication and reflect the company’s brand across its Internet and intranet websites.

Using the Documentum ECM platform, Thames Water supports multi-language presentation and enables a wide range of non-technical users across Thames Water’s worldwide business to contribute content with built-in workflows that ensure the necessary approvals before publication. The company has dramatically accelerated time-to-web for publishing to its Internet and intranets publishing process, while establishing a structure to ensure that accurate information is published.

«Our internet and intranet sites provide an effective vehicle for sharing information with customers, employees and suppliers worldwide,» said Peter Hemmings, director of knowledge management at Thames Water. «By implementing Documentum, we have an extensible ECM platform that scales for our future projects, which will allow for additional cost savings.»

«It is essential for companies who operate in regulated environments like Thames Water to have complete control over the content they publish, and many global companies have turned to Documentum to address this critical requirement,» said Dave DeWalt, president and chief executive officer for Documentum. «Thames Water’s decision to standardize their content infrastructure on Documentum will help them reduce operating costs and enhance operational efficiency. Documentum is pleased to help Thames Water address this challenge.»

Utilities Companies Rely On Documentum

In addition to Thames Water, Documentum has more than 50 customers in the utility sector, including Detroit Water and Sewerage, Kenya Electricity, Manitoba Hydro, Scottish Power, Virginia Power and West of Scotland Water.

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