Filenet, empresa fabricante de CMS y con presencia en España, ha anunciado que el Woori Bank de Corea ( ha elegido su software para la gestión de la información y el contenido tanto a nivel interno como en la WEB.


Leading Korean Commercial Bank Selects FileNet to Enhance Productivity and Customer Service

Powerful ECM Solution to Automate Loan Financing Process at Woori Bank

COSTA MESA, Calif.March 11, 2003 FileNet Corporation (Nasdaq: FILE), today announced that Woori Bank, Koreas second largest commercial bank with a customer base of 13 million, has selected FileNets Enterprise Content Management solution to streamline its loan financing process.

By automating many of its supporting loan processes, Woori Bank expects to realize significant customer service and employee productivity gains. FileNets ECM offering is a complete enterprise content management infrastructure that helps organizations manage business processes and their associated content. With FileNets Web-based business process and content management capabilities, organizations can offer new services, enhance customer satisfaction, and improve productivity. All products will be supplied through Samsung SDS and Dawin Data Systems, FileNet ValueNET partners in Korea.

By improving content and process management capabilities, FileNet’s solution will enable Woori Bank to strengthen capabilities in two key business areas:

– Improved bank operations: With quick and easy access to all information via the Web, bank employees involved in the loan operation will be able to view all documents, forms, and correspondence, as well as track the status of every transaction.

– Rapid loan application processing: After loan applications are submitted, they will be automatically assigned to the appropriate loan officer according to established loan protocols for quick approval. Whether the loan application is simple or complex, the FileNet solution will reduce management involvement and enable customers to receive loan decisions quicker.

«This contract builds on FileNet’s success in the Korean marketplace, especially in the financial services sector,» said Martyn Christian, FileNets senior vice president of Worldwide Field Marketing. «Other leading firms in Korea, including Foreign Exchange Credit Card, Samsung Life Insurance, and Keum-Ho Life Insurance, are also realizing the business benefits of implementing FileNet’s ECM solutions.»

Por Editorial

Deja una respuesta